Help Center

Quick Answers

Search our most common questions. Can't find what you need? Our specialists are a call away.

What's the difference between a golf cart and an LSV?

A golf cart is designed for golf courses and private property (max 15-20 mph). An LSV (Low Speed Vehicle) meets federal safety standards for public roads up to 35 mph, including lights, mirrors, seat belts, windshield, VIN, and registration.

LSVStreet Legal
Do you sell used/pre-owned carts?

Yes! Our Certified Pre-Owned carts go through a 100-point inspection, come with a 2-year warranty, and include a full history report. Most are off-lease fleet returns with low hours.

Pre-OwnedCertified
Can I customize my cart before purchase?

Absolutely. Choose color, wheels, tires, lift kit, enclosure, audio, lighting, seats, and accessories. We build to order — typical lead time 4-8 weeks for custom configs.

CustomBuild to Order
Do you accept trade-ins?

Yes. We'll evaluate your current cart (any brand, any condition) and apply the value toward your purchase. Provide photos and details for a preliminary estimate.

Trade-In
What brands do you carry?

Club Car, E-Z-GO, Yamaha, ICON EV, Evolution, Advanced EV, RoyPow (lithium), Trojan Battery. All factory-authorized with full warranty support.

BrandsAuthorized Dealer
What credit score do I need?

We work with scores as low as 640. Best rates at 720+. Even with lower scores, we often find options through our 15+ lender network.

CreditRates
Is there a prepayment penalty?

No. All lending partners allow early payoff without penalties. Pay off anytime and save on interest.

Early Payoff
Can I finance a used cart?

Yes! Certified pre-owned qualify for same rates. Terms may be shorter (max 72 months vs 84 for new).

Pre-Owned
What's the application process?

1) Soft pull pre-qualification (no credit impact) → 2) Select cart & finalize → 3) Hard pull for final approval → 4) Sign docs digitally → 5) Schedule delivery.

Process
Do you require a down payment?

$0 down available for qualified buyers. Putting money down lowers monthly payment and may improve rate.

Down Payment
Can I include accessories in financing?

Absolutely. Lifts, wheels, enclosures, audio, lithium upgrades — all rolled into one loan.

Accessories
Is shipping really free?

Yes, for most models to contiguous US and populated Canadian provinces. Remote areas (AK, HI, Northern Canada) have a surcharge shown at checkout.

Free Shipping
How is the cart transported?

Enclosed, climate-controlled trailers only. No open flats. Your cart arrives clean, dry, and protected.

Enclosed Transport
Do I need to be home for delivery?

Yes, for white-glove delivery. Carrier schedules a 2-hour window. They unload, orient you, do first charge, handle paperwork.

White-Glove
What about customs/duties for Canada?

We handle all cross-border paperwork, duties, and taxes. One price — no surprise brokerage fees.

CanadaCustoms
Can I pick up instead?

Absolutely. Free same-day pickup at Ottawa or Dallas showrooms. Cart cleaned, charged, paperwork ready.

Pickup
What voids the warranty?

Unauthorized modifications (cutting frames, non-approved lifts >6"), water damage from submersion, commercial use beyond rated capacity, neglect of basic maintenance.

Voiding
Are wearable items covered?

Tires, brake pads, lead-acid batteries, bulbs, filters are maintenance items. Lithium batteries have separate 10-year warranty.

Wearables
Can I use my own mechanic?

Warranty repairs must use our authorized techs or approved shops. Unauthorized repairs void affected components. We have 50+ partner shops across US/Canada.

Service
Is the warranty transferable?

Yes! New vehicle and lithium warranties transfer to next private owner. Notify us within 30 days of sale with new owner info.

Transferable
Do you offer mobile service?

Yes! Our mobile techs come to you for warranty repairs, maintenance, and upgrades. Available in most metro areas.

Mobile Service
What maintenance do electric carts need?

Minimal: tire pressure monthly, brake adjustment annually, battery watering (lead-acid), cable connections, software updates. Lithium = zero maintenance.

Maintenance
Do you service all brands?

We specialize in our carried brands but can service most major brands. Call with your model for confirmation.

All Brands
What's the lithium upgrade process?

Drop-in replacement, 1-2 hour install, 10-year warranty. Works with most 36V/48V/72V carts. Existing charger may work or we include compatible one.

UpgradeDrop-In
How long do lithium batteries last?

3,000+ cycles at 80% depth of discharge. That's 10+ years for typical use. 10-year/3,000-cycle warranty backs it.

Lifespan
Is lithium worth the extra cost?

Yes for daily drivers: 50% weight reduction, 2-3hr charge vs 8-10hr, zero maintenance, 10-year warranty, better cold weather, Bluetooth monitoring. ROI ~3-4 years vs lead-acid replacement.

ROIValue

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